AA1000 Stakeholder Engagement Standard
Revision Process
The world's first standard for stakeholder engagement

This is the place to post your comments and thoughts around the revision as well as issues relating to current practice and the future role of stakeholder engagement.

POSTED BY BASTINE, PAUL on 9 October 2009
ISEAL ALLIANCE MEMBER

Congratulations to new revision. Very effective, relevant, practical.

My suggestion: “Responsiveness” is not enough. It should be implemented.
How to implement?
For this QFD (Quality Function Deployment) Developed by Mitsubishi Heavy Engineering and practised worldwide as a leading Quality Management system,  can be adopted.

Philosophically: Stake Holder Engagement will tell ” What to do”?
But not “How to do”?

The answer is: QFD

QFD integrate both “What to do?” and “How to do?”
Its an integrated approach system. This correlates both idea and action or both theory and practice.This includes both:
External Stakeholders and
Internal Stakeholders such as
Designers, Engineers, Creative Thinkers, Innovators, Marketing Managers,  Quality Managers, Production Mangers and all other concern parties.

This gives completeness. “Responsiveness” is a positive sign but doesn’t give completeness.
I further suggest:

CSAP program of IRCA this has to be included:

IMPLEMENTATION OF STAKEHOLDER IDEAS BY SUSTAINABILITY QFD - 1 DAY

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