AA1000 Stakeholder Engagement Standard
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The world's first standard for stakeholder engagement

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In general, the standard gives well-deserved attention to the time-factor involved in the engagement process as in this section (“Be careful not to underestimate the time that people require to read and digest pre-information”). The time element involved cannot be underestimated, particularly in countries such as Greece where formalized, systematic and process-driven stakeholder engagement is a fairly nascent concept and a significant time lag must be built into any stakeholder engagement process if it is to dove-tail with overall corporate strategy and planning. Of all the resources typically identified as being necessary for a quality engagement, this is the one that is almost always severely underestimated and that the SES wisely highlights on several occasions.

Posted by fdanalis on 15 Nov 2009
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